Information We Collect

We collect personal data needed to provide travel booking services, communicate with customers, enhance user experience, and customize the content and advertising you see. Data collected includes:

• • Contact details like name, email, phone number and address
• • Payment information such as credit card number, security code and billing address
• • Travel preferences, past trips, reviews and other information you provide
• • Device data and location (with consent for location-based services)
• • Web usage data using cookies and web beacons. You can disable cookies in your browser.

How We Use Personal Data

Data collected by Phantom Xpress is used strictly for business purposes to:

• • Process travel transactions
• • Send booking confirmations, travel reminders and updates
• • Provide customer support
• • Develop new products and services
• • Personalize your experience by recommending relevant content, deals and destinations
• • Deliver promotional offers and targeted advertising in emails, on third party sites and social media
• • Analyze website usage metrics to improve
• • Detect and prevent fraud

We only process personal data for reasons stated clearly at collection points and as outlined in this policy. We will never sell your personal data to third parties or use it in ways you have not consented to. You can opt out of non-essential communications at any time.

Third Party Access

We engage trusted third party services providers to perform functions needed to operate our business, such as website hosting, payment processing, marketing and data analytics. These entities have limited access to your data solely for the purpose of performing their defined services and are bound by strict contractual confidentiality and security compliance.

We may also share limited personal data with travel partners involved in fulfilling your bookings at your request, such as airlines, hotels and tour operators. This is necessary to complete transactions and support your trips.

As a U.S. company, we comply with lawful requests from government authorities when required for security, customs, legal or other justified purposes.

Data Security

Phantom Xpress maintains administrative, physical and technical safeguards to protect the security and confidentiality of personal data against unauthorized access or disclosure. However, no internet data transmission can be guaranteed 100% secure. We cannot accept liability for any unlawful breaches beyond our control.

Data Retention and Your Rights

We retain personal data only as long as required to fulfil our legal obligations or legitimate business purposes. You can request to access, update or delete your data at any time by emailing info@phantomxpressinc.com. You also have the right to request restriction of how we use your data or contest how we process it.

If you make travel bookings on behalf of additional guests, you are responsible for obtaining their permission to share their data as needed to complete transactions.

Changes to Privacy Policy

We may occasionally update this privacy policy to comply with legal requirements or address new functionalities. You should revisit this page periodically to review updates. Continued use of our services constitutes acceptance of revised privacy terms.

Contact Us

If you have any questions about this privacy policy or use of your personal data, please email our Data Protection Officer at info@phantomxpressinc.com. Our data protection representative will assist with all privacy inquiries.